Privacy Policy: How We Protect Your Data & Rights

We prioritize the security of your personal information through transparent data practices and strict compliance standards.

Effective Date: February 09, 2026

At MaxDelivery, we treat your data with the same precision and care we apply to our logistics operations. This policy outlines the specific mechanisms we use to collect, manage, and protect your personal information. We operate with a fundamental principle: we only collect what is necessary to execute efficient deliveries and improve the metropolitan shopping experience.

By using our platform, you acknowledge the practices described below. We do not sell your personal data to data brokers.

Information We Collect

We gather specific data points required to facilitate transactions and ensure accurate delivery routing. Collection occurs through two primary channels: direct input and automated system logging.

Directly Provided Information

Account Credentials: Name, email address, and secure login tokens.
Logistics Data: Physical delivery addresses, building access codes, and specific delivery instructions.
Financial Data: Payment method details (processed via PCI-DSS compliant gateways; we do not store raw credit card numbers).
Communication Preferences: Opt-in status for inventory alerts and order updates.

Automated Usage Data

Device Telemetry: IP address, browser type, and operating system version to ensure platform compatibility.
Session Analytics: Pages viewed, time spent on inventory categories, and cart modification history.
Location Data: Geolocation signals used strictly for verifying delivery eligibility and estimating arrival times.

Your Data Rights

You retain control over your personal information. Regardless of your location, we extend core privacy rights to all users.

Right to Access: You may request a complete file of the personal data we hold about you.
Right to Rectification: You can correct inaccurate or incomplete data directly through your account settings or by contacting support.
Right to Deletion: You may request the permanent removal of your account and associated data, subject to legal retention requirements for financial records.
Right to Opt-Out: You can unsubscribe from non-transactional communications at any time via the link in our emails.

How We Use Your Information

Data utilization is strictly limited to operational necessities and service enhancement. We do not engage in unrelated data mining.

Purpose	Description
Order Fulfillment	Processing payments, packing orders, and routing couriers to your specific location.
Service Optimization	Analyzing aggregate purchase patterns to adjust inventory levels and reduce waste.
Security & Fraud Prevention	Monitoring for unusual activity to protect user accounts and platform integrity.
Customer Support	Resolving delivery issues and answering inquiries based on order history.

Third-Party Services & Data Sharing

We partner with select external providers to execute our services. These partners are contractually obligated to protect your data and may not use it for their own independent purposes.

Payment Processors

We utilize industry-standard payment gateways to handle financial transactions securely. These providers adhere to strict banking regulations and security protocols.

Logistics Partners

When we utilize third-party couriers, necessary delivery details (name, address, phone) are shared solely to complete the delivery.

Legal Compliance

We may disclose information if required by law, such as in response to a subpoena or to protect the safety of our staff and users.

Policy Updates & Contact

We review this policy periodically to reflect changes in our operations or legal obligations. Significant updates will be communicated through the platform or via email.

If you have specific questions regarding your data privacy or wish to exercise your rights, please reach out to our compliance team.

Contact Privacy Team

Continued use of MaxDelivery following the posting of changes constitutes acceptance of those changes.