Frequently Asked Questions About Us What is MaxDelivery? What does MaxDelivery sell? How do you deliver everything so fast? more... Placing an Order How do I become a customer? How can I pay for my order? What is the minimum order amount? more... Delivery When can I get my order delivered? How much does it cost to deliver? Where do you deliver? more... DVDs and Returns How much does it cost to rent a DVD? How long is the rental period? How do I return the DVD rentals? How do I know if you received my DVDs back on time? more... Products What does MaxDelivery sell? What if I cannot find the item I am looking for? How are your prices compared to my local stores? Are you more expensive than my other local stores? more... MaxPremium Membership What is MaxPremium Membership? How do I enroll? Do I still need to order a minimum amount? more... Sending A Gift Can I send a gift to my friend? Can I wrap the gift? What does your wrapping look like? Why do you need my friends' email and phone? more... Your Account What if I want to change my account information? Can I change my password? What if I forgot my password? more... MaxReusable Bag Program What is the MaxReusable Bag Program? What are your bags made of? What are the environmental impacts of the bags? more... Privacy/Security Is MaxDelivery secure? What do you do with my personal information? Will you ever ask me for my personal information in email or over the phone?

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