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How It Works | Help > FAQs
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Frequently Asked Questions (FAQs)
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MaxReusable Bag Program
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What is the MaxReusable Bag Program?
Respecting our environment while servicing our customers has always been one of MaxDelivery’s prime goals. It’s why we use emissions-free bicycles instead of fume-spewing trucks and reuse supplies such as bread and egg boxes across deliveries.
Our MaxReusable Bag program is the next step in that spirit of being kind to the earth. Now, instead of getting your items delivered in plastic bags, you have the option to have them delivered in our MaxReusable Bags. These bags, from 1BagAtATime, are designed to be re-used across many deliveries, removing all those plastic bags from the landfills.
When you checkout, if you choose the MaxReusable Bags option, we will add a fully refundable deposit of $1.50 per bag used in your order. Use them for your other shopping or just give them back to our delivery person on your next order and we will refund your deposit and re-use the bags again.
What are your bags made of?
Our fabric makes this bag the newest generation of reusable bags, cleaner and more user-friendly than older canvas models.
Our bags are made from 100% polypropylene (PP or plastic #5). PP is recyclable, non-toxic, allergy-free, and non-reactive to human skin. It is often used for food containers, toothbrushes, and surgical fabrics. The bag is designed to last up to 2 years of weekly usage. You can machine wash our bags in cold water (line dry). A quick wash of the bottom stiffener is all the cleaning it usually needs. Many cities accept this kind of plastic in their recycling programs.
You can find many more details about the bags at http://www.onebagatatime.com
What are the environmental impacts of the bags?
| Bag Type |
Life Span |
Material Used In Production (lbs/year) |
Greenhouse Emissions (kg/CO2 equivalent*) in production |
Primary Energy Use (MJ**) In Production |
Litter (oz per year) |
Litter (cubic feet per year) |
| Traditional plastic (HDPE) | 1 trip | 6.87 | 6.08 | 210 | .55 | 5.08 |
| Recycled plastic (HDPE) | 1 trip | 6.87 | 4.79 | 117 | .55 | 5.08 |
| Boutique plastic (LDPE) | 1 trip | 25.94 | 29.8 | 957 | 2.07 | 6.88 |
| Paper bag | 1 trip | 48.83 | 11.8 | 721 | 3.91 | 5.51 |
| Canvas bag | 52 trips | 2.51 | 2.52 | 160 | .20 | .14 |
| PP Fiber bag | 104 trips | 1.05 | 1.96 | 46.3 | .08 | .066 |
* kg/CO2 equivalent is a standard measure for emissions. It measures the weight of greenhouse gasses in kilograms expressed as the equivalent weight of CO2 emissions per kilogram of base oil.
** MJ stands for megajoule, a standard measure of energy. One megajoule is equal to the amount of energy it takes to heat 3 liters of water to boiling. Three liters is enough to make 12 cups of coffee or tea.
You can find many more details about the bags at http://www.onebagatatime.com
How do I request my order to use MaxReusable Bags?
During checkout, you will see a button that says "Submit Order MaxReusable Bags". Simply click that button instead of the standard submit order button and we will deliver the items in the MaxReusable Bags.
Please note, if the order only contains restaurant products, we cannot deliver in MaxReusable Bags and you will not see this option on checkout.
How much do the bags cost?
We require a $1.50 fully refundable deposit for each bag used on your MaxReusable Bag order. If you return the bags, we will credit you for the full amount, meaning that the cost to participate is free as long as you return them for reuse.
How long can I keep the bags before returning them? Can I use them for other shopping?
You can keep the bags for as long as you want and please feel free to use them for any other shopping you need to do. The goal of the program is to use fewer bags all around, so take them with you for your general shopping and save on those plastic bags also.
We do ask that you please return the bags in good shape for reuse without major signs of damage, other than normal wear and tear.
Can I keep the MaxReusable Bags?
Yes. Simply keep it and use it for all of your shopping. There are no charges other than the $1.50 deposit, so feel free to use the bags for all of your shopping.
What do the bags look like?
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You can see a sample picture of one of our MaxReusable Bags to the left. The bag has 2 strong handles that are just the right length for either hanging from your shoulder or carrying in your hand. The bag is a basic black with the MaxDelivery logo on it and holds as much as 3-4 normal plastic grocery bags. |
Will you ever use plastic bags with my order if I choose MaxReusable Bags? What do you do with eggs and other items that are generally bagged separately?
There are some product types where, for safety or other reasons, we may still use plastic bags. For example, fresh chicken products will be stored inside a plastic bag before putting into the MaxReusable Bags for sanitary reasons.
Also, products which are fragile, such as eggs, bread, cupcakes and puddings will not be bagged at all. Instead, we will package them in our cardboard protective boxes for transport and will simply hand them to you upon delivery, taking back the cardboard for re-use.
Can I get MaxReusable Bags with my restaurant meals?
Unfortunately, the MaxReusable Bags option is only applicable to the MaxDelivery portion of your order. Any restaurant items will be packed and delivered in the restaurants normal bags.
Why do you not offer paper bags instead of plastic for your non MaxReusable Bags orders?
Unfortunately, there is no great answer to the bagging issues for groceries.
Paper and plastic bags are both recyclable, but, as you can see in the chart above,
it takes more energy to produce paper bags because of the processing required to make the paper.
Also paper bags weigh more, which increases the size of the truckloads and therefore uses more oil in the transport
of the bags from the factory to us.
Finally, in a landfill plastic bags take up much less room than paper and neither paper nor plastic biodegrade
very quickly in a landfill because there is no oxygen for decomposing bacteria to grow for the paper bags.
Reusable bags are the best environmental option due to the ability to continually reuse them,
but we feel that plastic bags are the next best option that we can offer.
If I have other green ideas for MaxDelivery, who can I contact?
Please send us an email at gogreen@maxdelivery.com. We would love to hear from you with any ideas to help make MaxDelivery with greenest way to shop.
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